Meeting with Non-Teams Users using Virtual Appointment

If you need to schedule a meeting with someone from the general public who might not even have Microsoft Teams – let’s say it’s for an interview or a customer appointment – then there’s a nice meeting template that Microsoft has included in Team that you could use for creating this meeting. It’s called – a Virtual Appointment.

The Virtual Appointment makes the whole experience nicer for the person being invited, from a number of different angles.

The meeting invitation is easier and nicer to read.

In more and more scenarios, they don’t need Teams installed on their computer or on their mobile device. It simply allows them to join the meeting from their browser – it’s a nice interface. It’s not fully there yet – last time I tested it, some combinations of mobile device and browser would thrown up a message requesting for you to download the Teams app. But other times, it worked beautifully, just using the browser. So maybe by the time you watch this video, Microsoft may have sorted out all of those situations.

When they do get to join the meeting from the browser, they are given a simple screen, where they can check that their video and audio is right. It will actually throw up their face on the screen if they have got their camera set up – they can choose to turn off the camera, or turn their microphone on or off.

From this screen they get the option to enter the lobby of the meeting – again, a nice simple interface where they wait for the meeting organizer to let them into the meeting.

Waiting in the Lobby screen shot
Waiting in the lobby

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